Subpoena Policy

Galvan Media’s Privacy Policy prohibits the release of customer or account information without express permission from the customer, except when required by law, to conform to the edicts of the law, or to comply with legal process properly served on Galvan Media or one of its affiliates.

If you seek the identity or account information of a Galvan Media customer in connection with a civil or criminal legal matter, you must fax, mail, or serve Galvan Media with a valid subpoena.  For criminal matters, you must be a member of the law enforcement community.

Submission of Subpoenas

Galvan Media is headquartered in Scottsdale, Arizona and all subpoenas should be served at that location or mailed to:

Compliance Department
Galvan Media
14455 North Hayden Rd., Suite 219
Scottsdale, AZ
85260

Alternatively, the subpoena can be faxed to:

(480) 624-2546
Attn: Compliance Department

Policies Regarding E-mail

Galvan Media will not produce the content of e-mail, as the Electronic Communications Privacy Act, 18 U.S.C. §2701 et seq., prohibits an electronic communications service provider from producing the contents of electronic communications, even pursuant to subpoena or court order, except in limited circumstances. Galvan Media’s e-mail servers do not retain deleted or sent e-mail.

Galvan Media reserves the right to request a copy of the complaint and any supporting documentation that demonstrates how the Galvan Media e-mail address is related to the pending litigation and the underlying subpoena.

Terms Specific to Civil Subpoenas:

Notice to Customer and Response Time

Upon the receipt of a valid civil subpoena, Galvan Media will promptly notify the customer whose information is sought via e-mail or U.S. mail. If the circumstances do not amount to an emergency, Galvan Media will not immediately produce the customer information sought by the subpoena and will provide the customer an opportunity to move to quash the subpoena in court. Galvan Media reserves the right to charge an administration fee to the customer by charging the Payment Method the customer has on file with Galvan Media.

Fees for Subpoena Compliance

Galvan Media will charge the person or entity submitting the civil subpoena for costs associated with subpoena compliance. Payment must be made within thirty (30) days from the date of receipt of the Galvan Media invoice. Checks should be made out to Galvan Media

Galvan Media’s subpoena compliance costs are as follows:

• Research – $75.00/hour
• Federal Express – Cost as Billed
• Copies – $.25/page